In an elevated command prompt, set the correct directory by using one of these commands, based on your Office installation location:. The output is in this format:. The report could include multiple licenses. If the output contains a "No installed Product Keys" message after you run ospp.
If the output contains the message "product key uninstall successful", close the Command Prompt window and go to Step 2. Follow this section's steps carefully. Incorrect registry entries can cause serious system issues.
As a precaution, back up the registry for restoration. The four steps above can be automated using OLicenseCleanup. Simply download and run the script with elevated privileges. In a managed environment, more locations store credentials. To clear all WAM accounts associated with Office on the device, download and run the signoutofwamaccounts. Was this information helpful?
Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions.
Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback. Thank you for your feedback! Ask the experts in the Office Volume Activation forum. Product activation and key information. Find products Note: Not all Volume Licensing products require a key. Browse categories:. How do I get my key? I need more help. Where do I go? Microsoft Math 3. Microsoft Office Access Microsoft Office Excel Microsoft Office InfoPath Microsoft Office OneNote Microsoft Office Outlook If your users have dedicated computers and no other users work on those computers, you use product key activation for Microsoft Apps.
For more information, see Update to enable TLS 1. But, running Microsoft Apps on these older operating systems isn't supported. For more information, see End of support resources for Office. To use shared computer activation, you need an Office or Microsoft plan that includes Microsoft Apps and also supports shared computer activation. Shared computer activation is available for the following plans:.
Make sure you assign each user a license for Microsoft Apps and that users log on to the shared computer with their own user account. If you want to enable shared computer activation during the initial installation of Microsoft Apps, you can instruct the Office Deployment Tool to do so during installation.
If Microsoft Apps is already installed and you want to enable shared computer activation, there are three options to choose from.
A re-installation is not required. The device must be rebooted in order to apply the change. Download and run the Microsoft Support and Recovery Assistant. This is required to change the activation method from subscription mode to shared mode.
Microsoft Apps for business doesn't support the use of Group Policy, so you'll need to use another method to enable shared computer activation. If a user already activated the Microsoft Apps before shared computer activation was enabled, you have to reset the activation to allow shared computer activation to work. After Microsoft Apps is installed, you can verify that shared computer activation is enabled on that computer.
Here's what happens after Microsoft Apps is installed on a computer that has shared computer activation enabled. Microsoft Apps contacts the Office Licensing Service on the internet to obtain a licensing token for the user. To determine whether the user is licensed to use Microsoft Apps, the Office Licensing Service has to know the user's account for Office In some cases, Microsoft Apps prompts the user to provide the information.
For example, the user might see the Activate Office dialog box.
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